Urgent Care


Hawthorne Animal Health Care is fully committed to supporting you during an emergency.
Some emergencies are obvious — broken bones, trauma, deep lacerations, or uncontrolled bleeding — but others are less so. If your pet experiences any of the following symptoms or conditions, seek emergency care immediately by calling our clinic during office hours ( 978.741.2300 ) or one of our partner hospitals for after-hours care.

  • Emergency_red_cross_250pixelsLabored breathing
  • Heat stroke or collapse
  • Injuries to the eye (eye issues can quickly go from bad to worse)
  • Allergic reactions (anaphylaxis)
  • Bloat (hard, distended stomach along with drooling, panting, unproductive vomiting)
  • Persistent, severe diarrhea and/or vomiting
  • Recurring seizures
  • Inability to urinate
  • Hind end collapse (in cats)
  • Poisoning. Call the National Animal Poison Control Center immediately at 1-800-548-2423 if you think your pet has ingested poison.

If HAHC is closed, call one of the following 24-hour emergency hospitals. Their clinicians will notify us of your pet’s situation within a matter of hours, and they will stay closely in touch with us so that we can stay closely in touch with you.

Bulger Animal Hospital
247 Chickering Road
N. Andover, MA  01845
978.725.5544

Massachusetts Veterinary Referral Hospital
20 Cabot Street
Woburn, MA  01801
781.932.5802

Angell Animal Medical Center
350 S. Huntington Avenue
Boston, MA  02130
617.522.7282

After-Hours Care in Specific Circumstances
You will be given our pager number as a safety measure after an anesthetic procedure at HAHC; if your pet is seen here during office hours with a potentially worrisome situation; or if your pet has a chronic problem and seems to be declining. Dr. Freedman is at the ready to help by phone or in person in any of these circumstances.